About Next Dial BD

Empowering Your Business Growth

NextDial BD is a technology-enabled BPO partner from Bangladesh, built to connect skilled Bangladeshi professionals with growing business needs across local and global markets. We deliver telesales, customer support, growth advisory, technology-enabled reporting and process improvement — plus BizShohayok, our all-in-one business software — with global-ready service quality.

Next Dial BD team or office

Owner Profiles

Shad Ibn Mohammed
Strategy & Vision

Shad Ibn Mohammed

Founder & CEO

Leads company direction, long-term business strategy, and people-first growth across markets.

Role Responsibilities

  • Strategic direction
  • Fundraising
  • Public face
  • Product planning

A strategy-focused founder operating at the intersection of operations, human capability, and technology-enabled growth. His leadership combines startup execution with large-scale people operations to expand NextDial BD's reach across local and global markets.

Profile Focus

  • Human-centric AI and scalable people operations
  • Built/manage teams exceeding 800 employees
  • First Voice journey from 2008-2016
  • 10 Crore BDT revenue
  • Air Time Asia
  • Chaldal PLC journey
  • Deputy Director of HR
  • NextDial expansion vision
Azizur Rahman Jiko
Marketing & Growth

Azizur Rahman Jiko

Co-founder & Chief Growth Officer (CGO)

Owns growth execution across revenue, customer lifecycle, and market expansion strategy.

Role Responsibilities

  • Sales-marketing bridge
  • Revenue scaling
  • Data analysis
  • Enterprise security and growth

A growth and operations leader with a strong track record in large-scale lifecycle management, team leadership, and revenue expansion. He drives NextDial BD's sales-marketing bridge and scalable growth engine for regional and global clients.

Profile Focus

  • 13+ years experience
  • Chaldal PLC Deputy Director of Growth & Retention
  • Managed 1 crore+ users lifecycle
  • Led 670+ members
  • 50 lakh+ orders
  • 620 Crore BDT revenue
  • Focus areas: BPO services, telesales, recruitment, global markets
Ridwanul Hafiz
Technology & Data

Ridwanul Hafiz

Co-founder & Chief Technology Officer (CTO)

Leads technology architecture, automation, and data systems that power measurable operations.

Role Responsibilities

  • Infrastructure
  • Data taxonomy
  • Automation
  • Deployment
  • Product and operations technology gap analysis

A full-stack technology leader focused on building reliable digital infrastructure for scalable BPO and recruitment operations. He aligns engineering systems with business workflows to keep service delivery transparent, efficient, and future-ready.

Profile Focus

  • 10+ years of professional software engineering experience
  • Senior Full Stack Engineer and Technical Architect background
  • Leads NextDial BD technology strategy and digital infrastructure
  • Builds scalable internal systems, portals, dashboards, and reporting tools
  • Expertise in Laravel, PHP, Vue.js, React, Angular, Node.js, and SPA architecture
  • Experienced in SaaS platforms, business dashboards, API development, and database design
  • Focuses on data taxonomy, workflow automation, deployment, and product scalability
  • Identifies technology gaps across product, operations, telesales, recruitment, and reporting
  • Supports clean data, secure infrastructure, measurable workflows, and long-term system stability

Why Choose Next Dial BD?

Proven Expertise

Years of experience in BPO, telesales, and business growth for regional and international clients.

Dedicated Professionals

Skilled, trained teams committed to your targets and brand standards.

Customized Solutions

Services tailored to your industry, scale, and growth objectives.

Cost-Effectiveness

High-quality delivery at competitive rates from our Bangladesh operations.

Advanced Technology

Tech-enabled processes and reporting for transparency and control.